SOLUTIONS
Diva Business Management Application
Coretech's solutions for retail sector include many applications such as merchandising, online sales and service operations management, dealer integration, e-commerce and management reporting. “Customer Database” established by compilation of customer records from all applications at a single location proves to be the most significant advantage offered to enable companies to recognize their customers.
Diva Store and Business Management is a software that is able to respond to the requirement of companies in retail sector with multiple sales points, of real-time (online) sales monitoring, eliminating their problems in monitoring. Diva Store and Business Management’s structure is different than other similar software; one of its distinct characteristics is its internet based operation. Another advantage provided by this system is that, institutions willing to use Diva Store and Business Management are able to use the software without bearing the extra cost of infrastructure. Today, high cost of such investments is a challenge for businesses when they are investing. Accordingly, companies using Diva Online Management System are able to obtain this service without purchase of license; they only need to make monthly service fee payments.
In light of these data, some of the outstanding features of Diva Store and Business Management regarding its application in businesses include;
- The advantage of enabling real-time monitoring of transactions at all stores and sales points with CCD (Common Customer Database)
- The ability to instantly announce new products to related points and customers
- Quick share of information between sales points, dealers and warehouses of the business
- Simultaneous monitoring of internet sales (e-commerce) and store sales
- Increased customer loyalty
- Ability to carry out rapid branch or store installations
- Ensuring that a customer recorded in the system at any point of business is recognized by the system when they show up at any sales point and thus, the privilege of being able to follow the customer as a value for the business
- Ability to run instant promotions throughout the business
- Using CCD, the capacity to inform customers through SMS, to establish communication between the business and customers
- Instant monitoring of stock eliminating unnecessary stocking and effective and efficient stock managements thanks to the sales reports produced
- Thanks to Diva Business Management, quick assessment of store, department, staff performance which otherwise require a considerable effort on the side of the business
- Strong reporting system allowing effective management decisions
- Support service provided to the user through the help desk available 365 days (at office hours)
Another feature of Diva Store and Business Management is that, the software is provided through a “Service Model”. The working principle of Diva Store and Business Management focuses fully on customer satisfaction and provision of most economic solution.